Store Re-openings and Information on Company Operations
Last Update: Wednesday, June 24th
Please check this page regularly for new updates.
The following stores have re-opened:
All other Friar Tux retail stores remain temporarily closed. A customer service team is still available to assist customers during this time. Please see below for contact information and hours.
Free Virtual Style Sessions Available
We are pleased to offer virtual style sessions for customers who prefer to keep their planning going from home. Visit friartux.com/virtual to schedule your free appointment!
Also, rental customers for future events can take and submit their own measurements at home by using our online measurement videos found at friartux.com/measurements.
Customers who rented garments before Sunday, March 29th:
If you received a UPS return kit from us, please drop your items at a UPS drop-off location when it is safe and convenient for you to do so. If you did not receive a kit, or if you did but it's not safe or convenient to send it back, please hold the garments until our stores reopen or we contact you with further instructions.
Customer Service Information
In addition to contacting the stores listed above, you may contact our customer service team in the following ways during our store closure:
- Send an email to [email protected]
- Chat with us by using the chat box at the bottom of our website
- Call 877-320-0050
Customer service hours starting Thursday, 3/19:
- Monday-Friday: 10am-5pm
- Saturday: 10am-3pm
- Sunday: 11am-3pm